1. General Use
- This website provides health and wellness products and services based on general lifestyle and nutritional principles.
- By using our services or placing an order, you confirm that you are at least 18 years of age and legally competent.
2. Health Disclaimer
- All wellness plans are intended for general well-being only.
- Results may vary depending on individual health, lifestyle, and genetic factors.
- We do not claim to diagnose, treat, cure, or prevent any disease.
3. Medical Responsibility
- Individuals with medical conditions or on medication should consult their physician before use.
- Healthy Graceful Lifestyle is not responsible for adverse effects due to misuse or lack of medical consultation.
4. Order & Delivery
- Customers must provide accurate delivery details and a reachable phone number.
- If unreachable, the order may be delayed or returned.
- Re-delivery charges (if applicable) will be borne by the customer.
5. Payment & Refund Policy
- All purchases are 100% non-refundable and non-transferable once confirmed.
- No cancellations will be accepted after order processing.
- Damage claims must be raised within 24 hours with valid photo or video proof.
6. Cyber Policy & Misuse Warning
- All grievances must be addressed to official support before legal action.
- False complaints, defamation, or cyber harassment are punishable under the IT Act, 2000.
- Legal action will be taken against misuse.
7. Privacy & Data Protection
- Personal data is used only for service and delivery purposes.
- We do not sell, rent, or share data except for legal or delivery requirements.
8. Consent Clause
- By using our services, you accept these Terms & Conditions.
- You agree not to hold Healthy Graceful Lifestyle responsible for outcomes beyond our control.
9. Updates to Terms
- We reserve the right to update these terms without prior notice.
- Continued use signifies acceptance of revised terms.
10. Grievance Redressal
Grievance Officer: Amit Goswami
Email: amitgows@gmail.com
All complaints are addressed fairly and promptly.
You will receive a response within 3 working days.